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  • Translation Account Manager

    Sales growth and Customer relationships.

    Join Our Team

Translation Account Manager – (Remote  Ireland)

Elevate Your Career with STAR: The Global Translation Innovators

Position: Translation Account Manager
Location: Remote – Ireland Based (You must be living in Ireland to apply for this role)
Salary/Contract: Competitive Base (€27,000) + Commission

Suitable for Graduates or Account Managers looking to expand into a new role.

The Role: At STAR, we’re about helping our customers deliver and driving growth.

As an Account Manager at STAR, you’ll play a crucial role in maintaining strong customer relationships, and driving sales. You’ll work closely with current clients, active leads, and our translation project managers to ensure successful project delivery. This is a remote role, allowing you to contribute from anywhere in Ireland.

Key Tasks and Responsibilities

  1. Client Relationship Management:
    • Collaborate with existing clients and active leads to create and start translation projects, follow up on sales and customer retention.
    • Cross-sell and up-sell translation services to maximize revenue.
    • Maintain strong customer relationships by providing exceptional service.
  2. Project Management:
    • Manage live translation projects from initial quotes to final delivery.
    • Work with clients to collect necessary files, create accurate quotes, and obtain approvals.
    • Coordinate with our translation project managers to ensure on-time, high-quality deliveries.
  3. Sales and Business Development:
    • Follow up on active sales leads to convert them into clients.
    • Focus on Customer PAR (Penetration, Acquisition, and Retention) to drive sales growth and enhance customer satisfaction.
    • Build long-term relationships and encourage repeat purchases.
  4. Market Focus:
    • Target markets include the Ireland and UK
  5. CRM Management:
    • Maintain high-quality CRM data using Pipedrive and our in house data management systems.
  6. Communication Skills:
    • Be an excellent communicator, both over the phone and in written communication (email).
  7. Attributes:
    • Collaborative team player who thrives in a dynamic environment.
    • Self-driven and motivated to achieve targets.

Qualifications and Skills

  • Some experience or track record in sales or account management.
  • Familiarity with translation services or language industry is a plus.
  • Proficiency in using CRM tools (e.g., Pipedrive).
  • Strong communication skills (phone and email).

Perks of the STAR Life:

  • Boundless Flexibility: Work from anywhere in Irish time zone.
  • Skill Evolution: Learn from an experienced sales team and grow boundlessly.
  • Community and Culture: Join a vibrant, international family.
  • Rewarding Remuneration: Basic + Uncapped Commission

Ready to Reach for the Stars?

Embark on this stellar journey by sending your CV or a link to your LinkedIn Profile to sales @ star-ts.com.

Remember to highlight why you’d make a great member of our team.

At this time, we’re scouting for talent directly, so no recruiters or agencies, please.